This notice explains how Baker's Delight handles personal data when you use our website, contact us, or place bakery-related enquiries and orders. It is written for our general website use in India and covers the information we need to run the site, respond to requests, and manage basic customer communication.
Depending on how you use the site, we may collect your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and any allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information.
We receive data when you submit a contact form, send an email, call us, place or discuss an order, or share details at the counter. We also collect certain technical information automatically when you visit the website, and we may record cookie preferences you set on the site.
The site uses essential cookies to support normal operation and preference cookies to remember your privacy choices. We do not confirm analytics or advertising cookies as active on this site.
We use cookies only for essential site operation and to remember privacy preferences. You can control cookies through your browser settings, and you may clear stored cookies at any time. If you block essential cookies, some parts of the site may not work as intended.
We process personal data to respond to enquiries, confirm orders and collection preferences, manage contact form submissions, support website security, and deliver the technical functions needed for the site to operate. Where you provide allergen information, we use it only to handle your specific request and related order communication.
We may share data with service providers that help us operate the website, manage technical delivery, or process communications. These parties are expected to use the information only for the services they provide to us and to keep it secure.
We may share personal data if required by law, court order, or a valid request from a public authority. We may also disclose information where needed to protect our rights, customers, staff, or the security of the website.
You may ask us to access, correct, or delete personal data we hold about you, and you may also object to or limit certain processing where the law allows. If you want to review or update information tied to an order or enquiry, we will use reasonable steps to help.
To make a privacy request, contact us using the details in this notice and describe what you want us to do. We may ask for extra information to verify the request and to protect your data from unauthorised access.
Enquiry records, order details, and related communication are kept for the period needed to manage the request, maintain business records, and meet legal or accounting obligations where applicable. When data is no longer needed, we delete it or anonymise it in a practical and secure way.
If we make material changes, we will update this page and may use reasonable channels to draw attention to the update where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
